We collect only the information needed to operate the store, complete purchases, answer questions, protect the service, and meet our legal responsibilities.
This policy applies to azzurid.com and customer communications with Azzurid. Your rights may vary by location, and any rights that cannot lawfully be limited remain unaffected.
Information we collect
Information you provide
- Contact details such as your name, email address, telephone number, and message.
- Order details such as billing and delivery addresses, purchased items, and order history.
- Account details if you create an account, including your login identifier and saved preferences.
- Information you send when asking about a product, delivery, return, or customer-care issue.
Payment information
Payment information is processed by the payment provider offered at checkout. Azzurid receives confirmation and transaction details needed to manage the order, but does not intend to store full payment-card numbers on this storefront.
Information collected automatically
Our systems and service providers may receive device, browser, IP address, cookie, page-view, referral, and checkout-event information when you use the site.
How we use information
- Process payment, fulfill orders, arrange delivery, and manage returns or refunds.
- Answer requests and provide customer support.
- Maintain accounts and remember store preferences.
- Detect fraud, misuse, technical problems, and security threats.
- Understand store performance and improve products, content, and checkout.
- Meet tax, accounting, recordkeeping, and other legal obligations.
- Send marketing only where permitted and with the choices required by applicable law.
Retention and security
We keep information for as long as reasonably needed for the purposes described here, including order fulfillment, support, fraud prevention, tax, accounting, dispute handling, and legal compliance. Different records may have different retention periods.
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain uses of your personal information. You may also withdraw consent where processing relies on consent.
To make a request, email us from the address connected to your order or account. We may need to verify your identity and may retain information where the law permits or requires it.
International processing
Azzurid and its providers may process information in countries other than the one where you live. Where required, appropriate protections will be used for international transfers.
Children and policy changes
The store is not directed to children who are not legally able to make an online purchase. We may update this policy as the store or legal requirements change. The effective date above shows the latest revision.
Privacy contact
For a privacy question or rights request, email hello@azzurid.com. Include enough detail for us to understand and locate the relevant information.